Privacy Policy

This policy explains how Noble Fox Bespoke ("we", "us", "our") collects, uses and protects your personal information when you contact us or use this website. We are committed to handling your data responsibly and in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who We Are

Noble Fox Bespoke is a UK bespoke tailoring service offering made-to-measure suits with home-visit consultations. We are the data controller responsible for your personal data. Our registered office is 238a Telegraph Road, Heswall, Wirral, England, CH60 0AL (Company No. 14411110). You can reach us at hello@noblefox.co.uk.

Information We Collect

We only collect the information you choose to give us. When you complete our consultation or contact forms, this typically includes:

• Your name
• Your email address
• Your telephone number
• Any details you include in your message, such as your location, the occasion, or your requirements

We do not sell products through this website, and we do not collect payment details here. We do not ask for or store special category data.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange a consultation
• Discuss fabrics, styling and measurements for your garment
• Coordinate home visits and deliveries
• Keep in touch with you about your order

We do not use your details for automated decision-making, and we will not send you marketing unless you have asked us to.

Legal Basis For Processing

Where you contact us about a consultation or order, we process your data to take steps at your request before entering into a contract, and to perform that contract. Where you make a general enquiry, we rely on our legitimate interest in responding to you. Where required, we rely on your consent, which you can withdraw at any time.

How Your Information Is Handled

Our website forms are processed through a third-party form provider, which passes your message to us by email. Your data is transmitted securely and is only used to deliver your enquiry to us. We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

Sharing Your Information

We do not sell or rent your personal data. We only share it where necessary with trusted service providers who help us operate - such as our form and email providers - and where we are required to by law. Any provider we use is required to keep your data secure and to use it only for the purpose we specify.

How Long We Keep It

We keep your information only for as long as needed to respond to your enquiry, fulfil your order, and meet our legal and accounting obligations. When it is no longer needed, we securely delete it.

Cookies

This website uses only the cookies necessary for it to function correctly. We do not use advertising cookies. You can control or delete cookies through your browser settings at any time; doing so will not prevent you from using the site.

Your Rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to request a copy in a portable format. To exercise any of these rights, email us at hello@noblefox.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes To This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact Us

If you have any questions about this policy or how we handle your data, please email hello@noblefox.co.uk or write to us at 238a Telegraph Road, Heswall, Wirral, England, CH60 0AL.